About Us
At Blue Pinnacle Solutions, our mission is to enhance every organization we partner with—ensuring we leave it better positioned, more capable, and more effective than when we arrived. We are a strategic HR consulting and services firm dedicated to helping organizations unlock the full potential of their people, processes, and platforms. Through deep HR expertise and a results-driven approach, we help transform HR into a powerful catalyst for business growth and operational excellence.
With experience across all domains of Human Resources, we deliver tailored solutions that align HR strategies with business objectives—maximizing workforce effectiveness, improving performance, and enabling long-term success.
Whether helping a small business build its first HR function, guiding a mature organization through a transformation, or simply providing hands-on project solutions to implement improvements, we bring the insight, tools, and leadership needed to create scalable, high-impact HR solutions.
At Blue Pinnacle Solutions, we combine strategic vision with practical execution—leveraging technology, process optimization, and change leadership to elevate HR’s role within the business. Backed by a trusted network of experienced consultants and partners, we operate as an extension of your team, committed to delivering real, measurable outcomes that drive value across your organization.
Blue Pinnacle Crew
Eric Martin
Executive Director
Eric is a seasoned HR executive and strategic consultant with over 15 years of experience leading and transforming HR functions across global organizations in life sciences, technology, retail, and telecommunications. His work has consistently driven measurable results in key performance areas across HR service delivery and business outcomes.
His expertise lies in building high-performing HR teams and functions that are tightly aligned with business strategy. He has led initiatives that reduced HR operational costs, improved HR technology, accelerated implementation timelines for critical programs and systems, and streamlined end-to-end processes to boost efficiency and scale. His approach blends data-driven decision-making with human-centered design to ensure HR solutions are both impactful and sustainable.
He holds an MBA and a Master of Science in Organizational Leadership from Nichols College, as well as a certificate in HR Transformation from Cornell University. He is certified as a SHRM-SCP (Society for Human Resource Management – Senior Certified Professional), a PMP (Project Management Professional) through the Project Management Institute, AI for HR Specialist through Academy to Innovate HR (AIHR), and is a Lean Six Sigma Green Belt—further reinforcing his ability to lead cross-functional projects, manage complex change, and optimize business operations.
In addition to his technical and strategic HR expertise, Eric has a strong background in relationship management, change leadership, vendor negotiations and management, HR systems and analytics, talent strategy, and manager capability development. He is an active member of the Society for Human Resource Management (SHRM), the Project Management Institute (PMI), The Academy to Innovate HR, and The Association of Change Management Professionals (ACMP).
At Blue Pinnacle Solutions, Eric serves as both a hands-on consultant and the strategic leader of a curated network of independent HR experts and partner firms. Together, they deliver best-in-class services across the full spectrum of HR—helping clients design and implement scalable, high-impact solutions that improve organizational effectiveness, enhance workforce performance, and ensure HR is a true enabler of business growth.
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Kerri Maffei
Consultant
Kerri Maffei is a dynamic Human Resources leader with more than a decade of proven success driving organizational growth and transformation across the public and private sectors — from high-growth private equity environments to Fortune 500 corporations and non-profits.
With deep expertise in manufacturing, operations, and distribution, she has supported organizations with revenues exceeding $2.5B and workforces of 2,000+, delivering people strategies that elevate culture, accelerate performance, and align talent to strategic goals.
At Blue Pinnacle Solutions, Kerri brings a powerful blend of strategic insight and hands-on execution. Her portfolio includes leading M&A integrations, redefining corporate values, architecting organizational structures, enhancing benefits programs while optimizing costs, and building high-performing HR teams. She is recognized for strengthening organizational design, elevating internal communications, advancing talent development, and embedding culture branding into the employee experience.
Kerri holds a Master’s Degree in Industrial/Organizational Psychology, a Bachelor’s in Psychology, and is a certifed Professional in Human Resources (PHR). She partners with clients to not only envision the future state of their organizations, but to execute the strategies and solutions that make it a reality.
Dylan Candido
Consultant
Dylan is a skilled HRIS consultant at Blue Pinnacle Solutions with over eight years of experience delivering thoughtful, effective HR strategy and technology solutions. He began his career in the HR services space, where he developed a well-rounded understanding of the full HR lifecycle before focusing his expertise on HR technology.
With a dual academic background in economics and philosophy, Dylan brings an analytical, human-centered approach to every engagement—balancing technical precision with strategic insight.
Dylan has partnered with enterprise clients across industries to streamline complex operations, improve data integrity, and design reporting frameworks that drive clarity and confidence. His experience spans full-scale implementations, post-production optimization, and long-term configuration support, particularly within the Workday ecosystem.
Known for his collaborative mindset and commitment to quality, Dylan is passionate about using technology to empower HR teams and create solutions that are as intuitive as they are impactful.
Susan Dube
Consultant
Susan is a seasoned HR technology leader with over two decades of experience driving large-scale, global HR systems initiatives and leading cross-functional teams through digital transformation. She specializes in HRIT strategy, program management, vendor management, and the design and delivery of cloud-based HCM platforms. Her career includes extensive expertise in Workday, SuccessFactors, ServiceNow HR Service Delivery, PeopleSoft, and HR data integrations—capabilities that align directly with Blue Pinnacle Solutions’ mission of building scalable, efficient, and outcome-focused HR operating models.
Susan’s background demonstrates a consistent ability to deliver enterprise-wide implementations on time and within budget, while ensuring that HR functions evolve into more strategic, value-adding partners to the business. She has led complex HR technology transformations, managed global PMOs, and overseen HR systems integration during mergers and acquisitions.
These experiences reflect the core principles of Blue Pinnacle Solutions—helping organizations mature their HR capabilities step by step, from service delivery excellence to strategic, problem-oriented consulting.
Susan holds a Bachelor of Science in Human Services from Fitchburg State University and a Master of Science in Business Technology from Johnson & Wales University. She is also certified as a Six Sigma Green Belt and has completed a Project Management Certificate program at Bentley College. With this strong combination of technical expertise, academic foundation, and proven leadership, Susan brings valuable perspective to Blue Pinnacle Solutions’ work in HR transformation, HR technology strategy, and systemic HR maturity.
Danielle Eldridge
Consultant
Danielle is a seasoned leadership and organizational development consultant who brings over 15 years of experience helping organizations unlock potential, align strategy with execution, and achieve lasting impact. At Blue Pinnacle Solutions, Danielle strengthens the firm’s mission of building what works by complementing technology transformation with people-centered strategies that drive sustainable results.
With deep expertise in leadership development, organizational effectiveness, culture transformation, and project management, Danielle specializes in uncovering organizational needs and designing tailored solutions that support business priorities. Her disciplined yet creative approach enables clients to move beyond surface-level fixes, building roadmaps and processes that deliver measurable outcomes. She has partnered with organizations across technology, financial services, and higher education, consistently guiding them toward results that align people, processes, and strategy.
Prior to joining Blue Pinnacle Solutions, Danielle served as a Principal Learning Partner at Harvard Business Publishing’s Corporate Learning business, where she conducted needs assessments with Fortune 500 companies and translated insights into enterprise-wide leadership and talent programs. Her consultative style enabled senior executives to clarify success measures, align interventions to business outcomes, and establish metrics to demonstrate clear value.
Danielle also brings an academic perspective, having designed and taught the first project management course for Emerson College’s Digital Content Management graduate program. Her ability to bridge theory and practice ensures she can engage diverse audiences, whether in the classroom or the boardroom.
She holds an M.S. in Leadership and Organizational Development and a certificate in Organizational Development Consulting from the University of Texas at Dallas, along with a B.A. in Psychology from the University of Massachusetts Dartmouth. Danielle is certified as a PMI-ACP (Agile Certified Practitioner), ICAgile Professional in Agile Coaching and Team Facilitation, and holds an ATD Training Certificate.
By weaving together strategy, creativity, and disciplined execution, Danielle reinforces Blue Pinnacle Solutions’ Systemic HR philosophy—helping organizations navigate change, elevate talent strategies, and achieve meaningful business outcomes.
Extension Network
Consultant Group
At Blue Pinnacle Solutions, our additional Extension Network of consultants brings together diverse expertise across every domain of Human Resources—from strategy and operations, to systems, talent development, total rewards, change management, and everything in between. This Extended Network augments the capability of Blue Pinnacle Solutions with a broad array of multi-disciplined experiences to ensure we have the full suite of thought partners and collaboration agents necessary to deliver the best solutions for our clients.
With complementary skills and a shared commitment to client success, our Extension Network of consultants collaborate with our primary consulting team to provide end-to-end HR support tailored to each organization’s unique goals. Together, we offer the depth, flexibility, and insight needed to help organizations at any stage build high-impact, future-ready HR functions.